Attendee FAQs

Frequently Asked Questions

Have a question about registration, obtaining a visa/passport, or conference activities? We can help! Below we have answered some of the most frequently asked questions about attending NAT 2024.

How do I register to attend NAT?

To download a copy of your registration receipt, please visit www.smenet.org, login to your SME account using your email and password, visit My Profile and view My Meetings. Click on View Registration to obtain a copy of your receipt. You may also contact SME Meetings at meetings@smenet.org or SME Customer Service at 720.828.6896 or cs@smenet.org with receipt/invoice inquiries.

How can I get a copy of an invoice or receipt?
To download a copy of your registration receipt, please visit www.smenet.org, login to your SME account using your email and password, visit My Profile and view My Meetings. Click on View Registration to obtain a copy of your receipt. You may also contact SME Meetings at meetings@smenet.org or SME Customer Service at 720.828.6896 or cs@smenet.org with receipt/invoice inquiries.
If I pre-register, when do I receive my badge and conference materials?
All badges and conference related materials will be distributed onsite at the NAT registration desk located at the Marriott Philadelphia Downtown.
What does my full conference registration include?
The full conference registration fee includes a copy of the onsite program, participation in all technical sessions, access to the exhibit hall and exhibit hall social functions including opening reception, exhibit hall luncheons and the exhibit hall reception.
Are short courses included in the registration fee?
Short courses require an additional fee to attend.
What are the exhibit hall hours?
The exhibit hall is open on Monday, June 20 from 5:00 pm to 7:00 pm, Tuesday, June 21 from 11:00 am to 2:00 pm and 4:00 pm to 7:00 pm, Wednesday, June 22 from 9:00 am to 12:00 pm.
When does onsite registration for attendees open?
Onsite registration will open on Sunday, June 19 at the Marriott Philadelphia Downtown.
Is there a one-day registration option for NAT 2022?
One-day registration is not available for NAT.
How do I change my address or other contact information?
To edit your contact information, please visit www.smenet.org, login to your SME account using your email and password, visit My Profile and view My Contact Information. Click on Edit button next to either your address or phone number to edit your contact information. You may also contact SME Meetings at meetings@smenet.org or SME Customer Service at 720.828.6896 or cs@smenet.org with questions about updating your contact information.
What is the refund and cancellation policy for conference registration?

If circumstances require you to cancel your NAT 2022 registration, you must do so in writing. Written notice must be sent to: UCA Conference Registration, 12999 E. Adam Aircraft Circle, Englewood, CO 80112 or via email at cs@smenet.org or meetings@smenet.org. Cancellations received by May 12, 2022 will receive a full refund. There are no refunds for no-shows and cancellations postmarked after May 12, 2022 unless the conference in postponed or cancelled. Registrants are responsible for cancellation of their own hotel accommodations. Substitutions will be accepted in writing at no charge until May 12, 2022. After May 12, 2022 a $25 fee will be charged for substitutions. NO REFUNDS for Registration, Social Functions and Short Courses will be issued after the May 12, 2022 deadline unless the conference is postponed or cancelled.

Why should I stay at the official conference hotel?

UCA has negotiated discounted rates especially for our conference attendees and exhibiting partners. Staying within our designated hotel room block allows us to keep your registration costs low and continue to negotiate competitive room rates for all conference participants.

The NAT Conference official hotel is the Philadelphia Marriott Downtown, offering a special discounted hotel room rate of $229/night (plus taxes and fees) for the duration of the conference. Learn more about the Marriott, the official conference hotel, and make your room reservations today.

How do I reserve housing for the 2022 NAT Conference
Housing will open in Spring 2022.
If have a question about registration, transportation, hotel accommodations or a general question that is not covered here, who should I contact?

If you have additional questions, please contact SME customer service at 720.828.6896 or 1.800.958.1550 (US only), or email SME Meetings at meetings@smenet.org.

Have additional questions?

For more information, please contact:

UCA
12999 E. Adam Aircraft Circle
Englewood, CO 80112
E: cs@smenet.org
T: 303.948.4200

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12999 E. Adam Aircraft Cir. Englewood, CO 80112

The Underground Construction Association (UCA), a division of SME, brings together tunneling’s brightest and most dedicated professionals. Global association members advance their careers with UCA's world-class technical resources, educational programs, networking opportunities, and professional development tools. Our members are focused on sharing best practices in safety, environmental stewardship, and technological advancements.

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