Exhibitor FAQs

Have a question about exhibit sales, exhibit hall hours, or exhibitor registration? We can help! Below we have answered some of the most frequently asked questions about exhibiting at NAT 2024.

Frequently Asked Questions

How do I purchase exhibit space at NAT 2024?

Under Exhibitors/Sponsors, go to the Interactive Floorplan and click on the desired booth. You can zoom in on sold booths to see who occupies them or click on a booth to see more details about the exhibitor. Click on an available blue booth and on the right-hand side, “click here” will display to begin the online space application process.

What are the specs for exhibit booth construction?

  • 10′ x 10′ exhibit spaces
  • A 7″ x 44″ company ID sign with company name and booth number
  • An 8′ back drape with 3′ draped side rails
  • Furnishings, carpet and other exhibit space options are available online through the Exhibitor Service Kit

When can I order furnishings?

Furnishings can be ordered any time after April 2024, through the Exhibitor Service Kit.

I am unable to login to the dashboard, can you send me a new password?

On the Exhibitor Dashboard login page, click “Forgot ID or Password”. Enter your ID or email used during the space application process and Map Your Show, the NAT exhibit sales and floorplan enhancement vendor, will send your credentials to the company contact on file.

When can I register for exhibitor badges?

Exhibitor Registration opens April 2024, through the Exhibitor Dashboard. Exhibitors must use the online “Exhibitor” registration process to claim their complimentary allotment. You will need an exhibitor badge to enter the exhibit hall for move-in and one hour prior to exhibit show hours to restock materials.

How many complimentary registrations do we get?

Exhibiting companies are allocated two (2) complimentary, full conference registrations for each 10’x10′ booth valid for registration bag/materials, technical sessions, exhibit hall entrance and functions; and two (2) complimentary exhibits only registrations for each 10’x10′ booth for exhibit personnel. Exhibit personnel who are above the number of complimentary badges allotted for your booth space will be charged for additional badges. Online registrations can be made from the Exhibitor Dashboard, click Badge Registration.

How do I get more exhibitor badges?

You can purchase additional exhibitor badges for both full conference and exhibits-only. Additional fees for the conference week will be available.

Do you offer free WiFi (wireless internet) on the exhibit floor?

No, WiFi must be purchased through the Exhibitor Dashboard.

What are the exhibit hall hours?

The exhibit hall is open on Monday, June 24, 2024 from 5:00 pm to 7:00 pm; Tuesday, June 25, 2024 from 11:00 am to 2:00 pm and 4:00 pm to 7:00 pm, Wednesday, June 26, 2024 from 9:00 am to 12:00 pm.

What are the exhibit hall set-up hours?

The exhibit hall will be open for exhibit set-up on Sunday, June 23, 2024 from 11:00 am to 5:00 pm and Monday, June 24, 2024 from 8:00 am to 3:00 pm. For a full schedule of exhibitor events, please visit the Exhibitor Schedule.

I haven't received any exhibitor emails, is there a reason for this?

Exhibitor show information emails are only sent to the email address provided for the primary contact during the exhibit space application process. If you would like to change UCA’s contact, please email exhibits@smenet.org and let us know. Only one contact per exhibiting company, please. Additionally, please add UCA and MYS (Map Your Show) to your approved email list to prevent important emails from being directed to junk mail or being caught in your spam filter.

I am interested in sponsoring or advertising, where do I find information?

For more information on sponsorships, please email sponsorships@smenet.org.

I am looking for exhibitor marketing tools, where can I find them?

For exhibitor and sponsor marketing tools including conference logos and web banners, please visit Marketing Tools.

If an exhibitor wants to change their company address, display name, or other contact information, how do they do it?

Exhibitors must email exhibits@smenet.org for contact info changes or company name changes. Exhibitors can update their ShowGuide address, description/products from the Exhibitor Dashboard.

How can I edit my ShowGuide listing?

Login to the Exhibitor Dashboard  and click on the ShowGuide Listing button to update your company listing. Note: Please remember to select the “Approved” button for publishing whether you have made changes or not.

What is the refund and cancellation policy for exhibit sales?

Cancellation policy is provided on your exhibit space contract. Notify UCA Exhibit Sales in writing at exhibits@smenet.org on or before January 31, 2024, of intention to cancel or withdraw from the exhibition. The exhibitor will be refunded all fees paid per 10′ x 10′ booth minus a $500 processing fee. After January 31, 2024, the exhibitor will be obligated to pay the total rental cost of the exhibit booth. All exhibitor benefits including complimentary registrations are forfeited.

Where can I reserve my hotel room(s)?

A housing block has been reserved at the NAT 2024 official conference hotel. More information will be available soon.

How many attendees are expected?

We are expecting more than 1,200 attendees at NAT 2024.

I have a question about exhibitor registration, transportation, hotel accommodations or a general question that is not covered here, who should I contact?

If you have additional questions, please contact UCA customer service at 720.828.6896 or 1.800.598.7704 (US only), or email exhibit sales at exhibits@smenet.org.

What is included with my booth?

10’x10′ exhibit space including pipe & drape ONLY. Carpet, tables, chairs, trashcans, internet and electric ARE NOT included and must be ordered through the Exhibitor Dashboard.

 

 

 

IMPORTANT NOTICE:

UCA has received several reports that wholesalers have been contacting attendees and exhibitors offering deals on hotels for the conference. While it is not illegal for a travel firm or booking agent to solicit potential customers, it can be difficult to determine the legitimacy of offers from these organizations. Those who opt for alternatives to the UCA negotiated rates may find themselves at risk. UCA reminds attendees that we have no affiliation with any of these hotel room brokers.

 

 

 

UCA Exhibits
12999 E. Adam Aircraft Circle
Englewood, CO 80112
E: exhibits@smenet.org
T: +1.720.828.6896

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